Otayo.com is committed to protect your privacy both online and offline. We do not collect personally identifiable information from you unless you provide this information voluntarily and knowingly. We will only use the information we collect for the purposes of enhancing your experience with us, providing you with a more personalized service and improving the level of our services.
HOW WE COLLECT INFORMATION?
Otayo.com collects personally identifiable information such as your e-mail address, name, home or work address or telephone number and any information relevant for your booking. You provide us with personal data when you register/ create an account, make a booking or redeem vouchers or otherwise contact us or communicate with us actively. For example, you provide personal data to us when you contact us online for customer service and other support using self-help tools, such as email or through phone.
You also provide us with your personal information when you interact with the website via cookies and other technologies as described below at the Cookies section.
Other than the above, your personal data and other online or offline data are provided by our business partners who may report to us redemption, collection, or in case of refund-return. We will use such data in accordance to the Applicable Laws and this Privacy Statement.
HOW Otayo.COM USE INFORMATION IT COLLECTS?
At times, we will ask you to provide us with your personal information and to ensure the integrity of your personal information, all your data is stored in our secure databases.
We collect, use and disclose your personal information responsibly and only to the extent necessary for booking the products and services we provide. As a platform selling on behalf of producers / organizers / theatres and events, tickets to their events held in Mauritius and in the Indian Ocean and elsewhere, we do so in order to serve our clients and to properly identify our clients and their entitlement to the services we arrange.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive and the primary purpose of it is to provide you with a time saving and convenience feature. A cookie file can contain information such as a user ID that the site uses to recognize you. A cookie cannot read data off your hard disk or read cookie files created by other sites. The only personal information a cookie contains is the information you provide yourself.
Most Web browsers automatically accept cookies, but if you prefer, you can set your browser to block them in the future. When you enter personal information on Otayo.com, your personally identifiable information will be linked to a cookie on your computer.
The main purpose of a cookie is to tell the Web server that a registered customer has returned to the website. For example, if you personalize Otayo.com pages, or register with Otayo.com site or services, a cookie helps us to recall your specific information on future visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use our features that you customized.
THIRD PARTY PARTNERS
Otayo.com is a service agency and sells on behalf of producers / organizers / theatres and events, tickets to their events held in Mauritius and in the Indian Ocean and elsewhere. Accordingly, we deal with many consultants and third parties that may, in the course of their duties, have limited access to personal information we hold. We provide the third parties with only the necessary information which the customer has provided us during the booking process of the product or services and will do so only in order to ensure the successful fulfilment of the services’ arrangements or to fulfil obligations of such agreements. We restrict access to any personal information we hold as much as is reasonably possible.
SECURITY OF PERSONAL DATA
Otayo.com is committed to guarantee that all information that you provide us is secure. We have implemented an information security program that contains suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.
By using only certified encryption system, users on our site can browse and purchase without any worry. While we make every effort to ensure a fully secure environment on our website, nothing transmitted via the internet can be guaranteed as 100% secure.
CHANGES TO THIS STATEMENT
We reserve the right at all times to discontinue or modify any part of this Statement as when we believe it’s necessary. We also reserve the right to change or discontinue any aspect or feature of our services or the Site including, but not limited to requirements for access or use.
If we make changes that materially affect your use of the Site or our services, we will notify you by sending you an email to the email address with which you registered on our website. These changes will be effective immediately for new and existing users of Otayo.com and for all tickets purchased after the effective date of the change.
Otayo.com encourages you to review our Terms & Conditions and this statement from time to time to ensure that you stay informed of any such notifications of changes to the Site. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by e-mail. Users will have a choice as to whether or not we could use their information in this different manner and your use of the Site after we update our Terms & Conditions and this statement will constitute acceptance of the modification.